Maddie and this particular regular, Gladys, got chatting – Maddie mentioned how she was trying to learn to knit, without much success. They’d also spoken about how Gladys was struggling to get her iPad to work so that she could video-call her family who lived a long distance away. Maddie and Gladys came to an agreement that once the Alert Levels had relaxed, Maddie would help Gladys set up her iPad so she could better keep in touch with her family and friends, and Gladys would help teach Maddie how to knit.

Maddie and Gladys still catch up and trade skills frequently. Thanks to the power of volunteering, a sharing of skills created an intergenerational friendship!